FAQ

Here are the frequently asked question from our customers.

What is a wax melt?

A wax melt is basically a scented candle without the wick, that can be melted in a tealight burner or an electric melter.

How do I use a wax melt?

Our wax melts come in different forms, but they are all melted the same way. Cut your melt to the desired size and place in the dish of your burner. If you’re using an electric wax melter, just switch it on.

If you’re using a tealight burnern, light an unscented tealight and place it under the wax in the bottom of the burner. After a few minutes the wax will begin to melt and will fill your home with your desired fragrance.

Never burn your tealight for more than two to three hours. Once you have extinguished the tealight the wax will begin to solidfy.

The wax can be remelted again and again until you can no longer smell the fragrance or until you wish to change frangrance.

We recommend splitting our two ounce pots into quarters as a little can go a long way. Always ensure you do not overflow your burner the wax will not evaporate you will need to dispose of it.

Can I use a oil burner for my wax melt?

You should never use a oil burner for wax melts, as this may cause a fire if used with wax. So please ensure you have the right burner.

How many tealight can I use in my burner?

You should never use more than one small tealight with your wax burner. Using more than one can cause a fire.

Do your wax melts come with the CLP label?

We are CLP compliant and fully insured and registered with HMRC as a business.

What kind of wax do you use?

We use a high quality Soy wax in our products.

How long do your wax melt scents last for?

We use the best quality wax and the best quality fragrance oils in our melts. However the strength of each melt will vary. Our melts average ten to twelve hours depending on the method of melting.

How do I clean the wax from my burner?

There are several way to cleaner your warmer.

  1. You can throw the wax out while it is melted and wipe the dish out with a paper towel.
  2. Place a cotton wool ball or two into the wax to absorb it and dispose.

Do not pour the melted wax down the sink or drain!

Do you sell any where else other than on here.

We have our own shop. Which we sell our product.

Farnworth Indoor Retail Center

2 King Street

Farnworth

BL4 7AZ

How do I pay for my order?

We accept PayPal which also allows you to checkout using a credit or debit card without having a PayPal account.

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